Remote Assistance

In case you need help to solve a problem on your computer, use our online support.

  1. Schedule an appointment with us.
  2. At the agreed time download the remote support module from the link below and run it - no installation needed. The module size is about 3 MB.
  3. With your permission, a ProfiCAD employee will connect to your computer. Using his mouse and keyboard he will operate your computer and help you to solve the problem.