Privacy Policy

Effective Date: 2024-01-29

1. Introduction

This Privacy Policy describes how ProfiCAD ("we," "us," or "our") collects, uses, and shares personal data when you use our website [website address] (the "Site").

2. Information We Collect

We collect the following types of information:

  • Information you provide:
    • Contact Form: When you use our contact form, we collect your name and email address to respond to your inquiries.
    • Newsletter: If you subscribe to our newsletter, we collect your email address and optionally your first and last name.
  • Information collected automatically:
    • Google Analytics: We use Google Analytics to collect information about your use of the Site, such as your IP address, browser type, operating system, pages visited, and referring website. This information is used to analyze website traffic and improve our services.
    • Cookies: We use cookies to ensure the proper functioning of the Site. You can disable cookies in your browser settings, but some parts of the Site may not function correctly.

3. How We Use Your Information

We use your personal data for the following purposes:

  • Internal Purposes: We use your data for internal purposes such as order fulfillment, customer support, service improvement, and analytics.
  • Contact Form: We use the information you provide in the contact form to respond to your inquiries.
  • Newsletter: We use your email address to send you our newsletter. You can unsubscribe at any time using the link provided in each email.

4. Legal Basis for Processing

  • Consent: We rely on your consent to send you our newsletter and to process your inquiries via the contact form.
  • Contract: We process your data to fulfill our contractual obligations when you place an order.
  • Legitimate Interest: We process your data for our legitimate interests, such as improving our services and website functionality.

5. Data Sharing

  • Third-Party Advertisers: We use AdWords, a third-party advertising service. AdWords may use information about your visits to this and other websites to provide advertisements about goods and services of interest to you. You can find more information about AdWords' privacy practices here: Link to AdWords Privacy Policy.
  • Service Providers: We may share your data with trusted service providers who assist us with payment processing, email marketing, and website analytics. These providers are obligated to protect your data.

6. Data Retention

We retain your data for the following periods:

  • Invoices and Customer Emails: We delete invoices and customer emails after 5 years.
  • Google Analytics: Google Analytics data retention is subject to Google's privacy policy, which you can find here: Link to Google Analytics Privacy Policy.

7. Data Security

We implement appropriate security measures to protect your personal data, including:

  • Encryption: All computers are encrypted.
  • Regular Backups: We perform regular data backups.

8. Your Rights

You have the following rights regarding your personal data:

  • Access: You have the right to access your personal data.
  • Correction: You have the right to request correction of inaccurate or incomplete data.
  • Deletion: You have the right to request deletion of your personal data, subject to legal obligations.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

10. Updates to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our website.

chat support